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Service Charges

At Dimension, we believe in being up front about what we charge, rather than wasting your time with sales visits before you get to the bottom line. This is why we include details of our Charges here.

We also offer Discounts to home users.

Initial Consultation
FREE - Your first consulation will not be charged, and gives you an opportunity to meet us, and lets us see your current IT setup. We will make recommendations and suggestions based on this first meeting. (Business customers only. Please note any actual work carried out during the initial consultation will be charged as normal.)

Hourly Rate (Business Customers)
30 per hour in half hour increments. Minimum charge 1 hour.

Hourly Rate (Home Customers)
20 per hour in half hour increments. Minimum charge 1 hour.

Callout Fee
Callouts are based on distance from our office in New Pitsligo, charged at 1 per mile, rounded to the nearest 5. As a guide, here are some examples:

Location Miles Callout
Fraserburgh 12 10.00
Mintlaw 10 10.00
Peterhead 19 20.00
Ellon 19 20.00
Aberdeen 38 40.00


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